Website Terms and Conditions

1. General

1.1 The website [website address] (hereinafter: the "Site") is operated and managed by Ina Roel, H.P. ____, whose offices are located in Ramat Gan (hereinafter: the "Company").
1.2 Use of the Site is subject to these Terms and Conditions and the Company's Privacy Policy. Any use of the Site constitutes full and express consent to the terms of the Terms and Conditions.
1.3 The regulations are written in the masculine form for convenience only, but refer to both genders equally.

2. Copyright and Intellectual Property

2.1 All copyrights, trademarks, images, content, texts, media files, designs and codes on the site belong solely to the company or to parties that have granted it permission to use them.
2.2 The contents of the website may not be copied, reproduced, distributed, published, broadcast, sold, modified or otherwise exploited without prior written permission from the Company.

3. Products and images

3.1 The images displayed on the Site are for illustrative purposes only. There may be differences between the images and the actual product, including color, size, packaging or labeling.
3.2 The information about the products, including ingredients and recommendations for use, is provided based on data provided by the manufacturer/company, and does not constitute medical advice.

4. On-site purchases

4.1 Purchases on the site are possible for any person over the age of 18 or for a corporation registered in Israel.
4.2 Completing an order is conditional on entering all the required details in the order form and approval by the credit card company or the payment method chosen by the customer.
4.3 The Company reserves the right to cancel or refuse to confirm an order for any reason, including lack of stock, an error in the price or product details.

5. Prices and payments

5.1 Prices on the site include VAT as required by law, unless otherwise stated.
5.2 The Company may update product prices, shipping fees or payment terms from time to time, without prior notice.

6. Shipping and delivery

6.1 The products will be delivered to the address entered by the customer when ordering.
6.2 The delivery times indicated on the site are approximate only, and the Company is not responsible for delays caused by shipping companies.
6.3 In the event of a significant delay, the Company will notify the customer and allow cancellation of the transaction or receipt of a refund.

7. Cancellations and Returns

7.1 Cancellation of a transaction will be carried out in accordance with the Consumer Protection Law, 5741-1981.
7.2 Cosmetic products that have been opened or used cannot be returned, for reasons of hygiene and public health.
7.3 A product can be returned in its original, unopened packaging, within 14 days from the date of receipt, accompanied by a purchase invoice.
7.4 The cost of return shipping will be borne by the customer, except in the case of a defect in the product or our error.

8. Warranty and use of products

8.1 The products are intended for external use only, in accordance with the instructions for use on the packaging.
8.2 The company is not responsible for damage caused by using the product contrary to instructions or in the event of personal sensitivity or allergy.
8.3 The results of using the products may vary from person to person.

9. Limitation of Liability

9.1 Use of the site and its products is at the sole responsibility of the user.
9.2 The Company will not be liable for any direct or indirect damage, including loss of income or profit, resulting from use or purchase through the Site.

10. Change of regulations

10.1 The Company may change or update the Terms and Conditions at any time, and the updated version will be published on the website.
10.2 Use of the site after the regulations have been updated constitutes agreement to its new terms.

11. Contact

For any questions, clarifications or inquiries, you can contact our customer service:
📧 royalcarecosm@gmail.com
📞 054-5242164
🕒 Operating hours: 9:00-16:00